Rant One: The Five Pet Peeves of the Radio Shack Sales Assoc

So, the next five entries will be a series of rants based on my annoyances. Here's the first one. All of you have probably been in RadioShack, and if you're relatively intelligent, you wouldn't have fallen into the mold of the five annoyances I have with my clientele. So, without further adieu... 1) The customer is mostly wrong. Yes, this is a fact. If you go into RadioShack, and you don't know what you want, the truth is not that you're right at the end, but instead you have to be MADE right by the end. By a sales associate. When you tell the sales associate that the customer's always right, just remember who educated you. 2) Doohickeys, whatchamacallits, gizmos. These are misnomers; false, out of date words that seventy-five percent of people would never use in a daily sentence. Yet, some customers feel the need to use those same words to describe a part they don't know about and can't describe. The doohickeys, gadgets, and whatchamacallits are really transistors, plugs, power adapters, antennas, resistors, capacitors, and the like. Get a grip, get a clue, grow up, and study this shit! 3) Jargon use is appreciated, and should be required, upon entry. The biggest complaint a customer can ever have is not getting good service. Well, we can't do that unless you have some semblance of a clue about what you're needing or buying. So, therefore, some electronics knowledge is ESSENTIAL before entering a store. 4) I am a salesman, not a clerk. Customers often times get angry with me when I offer things they don't seem to want or need. They tell me that I shouldn't every once in a while. When an associate does that, PLEASE be considerate and either accept or decline. I don't just ring you up, I tell you about what you need, or let you know how wrong you were about what you thought you needed. Thus, my offering to you is a two-fold action: I'm putting food on my plate, and helping to cover your ass when you walk out saying 'why didn't I get batteries', or 'my phone broke after the warranty period; why didn't I get that service plan?'. So, when I offer, please know that I'm helping you, or trying to help you. I know what you need. I'm right, you're wrong and I'm helping you to see the light. So either accept or decline, please. 5) Loitering. We sales associates greet EVERY customer the same way. A 'hello'. A 'how are you'. A reach for the human in all people. It makes our job rewarding to know that a PERSON, not a SOULLESS CUSTOMER, is buying our products. So, when we greet you, we don't want to hear a 'just looking' after a 'how are you'. That's not what we asked you, you inconsiderate prick! We asked if you were all right. And if you're looking, I call that loitering. Every customer goes into the store knowing exactly what he or she wants. Period. So just tell us. Get it over with. Or let me throw you off the property for loitering. So, here's the rub: If you are a 'customer' at RadioShack, you are 1) wrong, 2) wrong again, 3) a dink if you answer my greeting with a 'just looking', 4) a moron if you can't use the jargon, and 5) gullible for believing the facade that we put on. If you are a genuine person, and not someone we label with the negative stigma of 'customer', we will treat you as such. If you're gonna 'just look', get out. That's a crime. At least, to me. Next, you'll hear my opinion, vocal and biased as it is, about my lovely institute of higher learning (known far and wide for accepting the brightest douchetards ever created, and nurturing their inanity to extreme levels).
Read 14 comments
haha this entry is intresting not say its a bad thing. intresting is good. i like intresting so i think i might just have to come back and read up more. sorry about my rambling
[Anonymous]
I never knew working at "The Shack" would cause such disdain for the human race.
[Anonymous]
Yay for Orono and yay for Radio Crack....Shack... Sorry.
Love Crys
[Anonymous]
It's not like you go into every store to buy something specific, you may see radio shack and think "hmm I might need electronics, ill go in..."
[Anonymous]
It's not like you go into every store to buy something specific, you may see radio shack and think "hmm I might need electronics, ill go in..."
[Anonymous]
Just to finish what I was saying, some people are electronically challenged, they shouldn't have to study "that shit" they go to ask you, its your job
[Anonymous]
..and I go to your institute of higher learning, are you calling me a douchetard? I guarantee that I am nothing of the sort. Think before you rant
[Anonymous]
eek. guilty as charged of
1) limited knowledge of jargon
2) user of thingymajigger, whatchamacallit, and thingy
3) just looking
Man, you ought to write a book about this stuff, though.
The Minkster. Just remember this when The Man starts to get you down....technically I -am- The Man....errrr The Woman. Now, isn't that a disturbing thought? (And I think anonymous has some personal issues with sales people....write me!)
nonsense, i wasn't offended in the least.
in fact, this is one of your best entries ever.
For Anonymous: Mr. Mink isn't necessarily saying that it's not ok to be "Just Looking." But, IF YOU ARE looking for something specific at least be..
[Anonymous]
..somewhat knowledgeable of the product you seek. And if you are "Just looking" then you can say so when the salesperson asks you if they can help...
[Anonymous]
... not when they ask "How are you today?" Having been a slsprsn I know how it feels when people treat you like something they scraped off their shoe.
[Anonymous]
P.S. Most who are "Just looking" really do have something in mind, they just don't want to say, for fear the salesman might try to do his job *gasp*
[Anonymous]