i am so going to kill someone! errrr last night i had to sleep on the couch because there is not heat in my room and i slept on a pen so my shirt has balck shit all over it and my back hurts like hell then i woke up to find out we have no heat at all. and nobody told me we didnt have any hot water so i got in the shower and i was like AHHH lol it was so cold. so i had to wait for the hot water to come back so like an hour later they told me that it was back and i could take a shower, well they lied. ugh what a morning my back hurts so bad damn couch damn pen