Today I found out that you dont speak to guys who talk English at the computer customer service center until you need the "Advanced Technician." This is, of course 4 foreign men later. Four foreign men and one named Robin later. Luckily, my father spent a majority of the time on the phone with these lovely people, but I fear I will die by the same sword tomorrow. See, my father, only finishing a high-school education and turning out to be a truck driver (but a very good man) has a wonderful knowledge of computers, and whoever the hell he was on the phone with today killed that for him. According to sir Robin, although the man who installed our "high speed" internetcautioned us to never use anything apart from Netscape, Netscape is the most dyfunctional program in the computing system today and he should "slaughter the man who told us elsewise)" (Direct Quote). Father did not see past this man attept to get out of fixing our netscape, and saving his ass some money seeing as he already filled 1/3 of his evening phonig with my father. So, we go through a lenghthy Internet Explorer reinstallment and what does the program do? It doesnt copy to all of the other profiles on our computer. And not only that! Oh no, there is much more this program does not do, like...actually fulfill the "high speed" internet use (for lack of a better term), and this program is quite content with not moving from the homepage at all. I'm a LITTLE peeved right now, if you cant tell. Tomorrow, I shall speak with Robins Advanced Technician and repair the damages. At no cost to me, they better pray I'm happy too because this whole thing PISSES me off. Whew, it was nice to get that teenage angst of my chest:O) Have a pleasent day. Until tomorrow then, Your Neighborhood Superman